Darlene Ruggiero, our office manager, has been with the firm as long as the founding partners. She began working with us in earlier iterations of the firm when she was 17; suffice to say that her daughter, born during her employment with us, now has a PhD, and is married. In the early days, Darlene kept our lights on by careful money management, and has evolved along with the now sophisticated financial protocols necessitated by our firm’s growth over the years. She manages our firm revenue, pays our bills, and works with clients to help them pay their invoices in the most efficient and manageable ways. We would be lost without her. She was thrilled to recently become a Grandma.